When it comes to paying your Business MasterCard account, it couldn't be easier. ME Bank offers the following fee free and convenient payment options:
The direct debit option allows you to choose how much you would like to pay from the following options:
If you would like to take advantage of the direct debit option, please download and print the Business MasterCard Direct Debit Request Form (registered to BPAY Pty Ltd ABN 67 079 137 518) and post to the address shown.
This depends on whether the biller accepts credit cards as a method of payment. If credit cards are accepted, your bill payment is processed as a purchase.
The 55 day interest free period on purchases is made up of your 30-day (monthly) statement cycle, plus 25 days from the statement date until the due date for payment.
The interest free period you receive will depend on when you make the purchase in the statement cycle.
For example, if you make a purchase on the first day of your statement cycle, it will attract the maximum 55 interest free days from the time of purchase to the time the payment becomes due.
Please note that to qualify for the interest free period, you must have paid the balance of your previous statement in full and you must pay the current statement in full by the due date.
By transferring the debit balance of your other credit cards into your Members Equity MasterCard, you may save yourself hundreds of dollars each year in interest. Simply download and print the Business MasterCard Balance Transfer Request Form then post it to the address shown. We will then transfer your balance for you.
There is a $40 annual fee for each additional cardholder. The $40 fee is charged to the card account on the statement date after the first transaction and on the statement date after the anniversary of the first transaction.
If you would like to add additional cardholders to your Members Equity Business MasterCard account, simply download and print the Business MasterCard Change of Cardholder Form then return it by mail to the address shown.
There is no restriction on the number of additional cardholders on your Members Equity Business MasterCard account. What's more, regardless of whether you have 1 or 8 cardholders, you still receive only one statement to manage each month.
As your circumstances change, you may wish to increase your Members Equity Business MasterCard limit.
If you would like to apply for a limit increase or decrease, simply download and print the Business MasterCard Credit Limit Increase Decrease Form and return it to us by mail to the address shown.
To avoid paying ATM Operator Fees:
A late payment fee is charged when a payment has not been made by the due date.
Your Business MasterCard expires at the end of the month stated as the expiry date (i.e. if the expiry date on your card is "03/14", your card will expire on 31 March 2014).
A renewal card is issued at the start of the month on which your card expires. If you do not receive your new card by the 21st day of the month that your card expires, please contact our Customer Contact Centre on 16 15 63.
If your card is lost or stolen whilst you are in Australia, simply phone our Customer Contact Centre on 13 15 63. We can cancel your existing card and arrange for a replacement to be sent to you.
If you are overseas when your card is lost or stolen, contact MasterCard Global Service or any financial institution displaying the MasterCard symbol. They will cancel your existing card and arrange for a replacement to be sent to you.
If we send you a replacement card by ordinary mail, the card will be issued free of charge. However, if you request your replacement card to be sent by courier, an Emergency Card Replacement Fee is payable.
If you have a complaint or believe an error or unauthorised transaction has been made on your Members Equity MasterCard account, call us immediately with as much information as possible so we can resolve your concerns. If we cannot help immediately, please complete the Business MasterCard Dispute Form and return it by mail to the address shown.
Sometimes a retailer will seek an authorisation for a particular transaction on your Business MasterCard. Once we have authorised it, we reduce your available credit by the amount of the transaction. If the transaction we authorise is not completed, your account will be re-credited with the relevant amount. Please note this may take up to 10 working days.
