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FREQUENTLY ASKED QUESTIONS.

TERM DEPOSIT.


Term Deposit FAQs

How does a term deposit work?

A term deposit offers a fixed interest rate for a fixed term. Interest rates differ as they depend on both the term and the amount of the deposit. For details, please see the Super Members Term Deposit.


Who can open a term deposit?

Anyone who is an Australian citizen, an Australian permanent resident or an Australian resident with an Australian residential address (for taxation purposes) over the ages of 12 can apply.

To open an account, you must be the individual opening and using the account for personal use (you cannot open or use an account for business or trustee purposes).


How do I open a term deposit?

Simply apply online or print out, complete and post an application form back to us. If you are an existing ME Bank customer, you can apply for a term deposit over the phone - just call 13 15 63.

Your account can only be in a single name, and your opening deposit must be made via direct debit (a cheque deposit cannot be accepted).


How much money do I need to open my term deposit?

Unlike many other banks, ME Bank requires a minimum deposit of just $1,000 to open a term deposit account.


What is the maximum deposit amount for term deposit?

There is no maximum deposit amount for term deposit accounts - you can put in as much money as you like! However, for amounts greater than $500,000, please contact us to find out what interest rates will apply.


What are the terms available?

You can choose your own term between 1 month (30 days) and 24 months (730 days). You may even select a maturity date that suits your own investment goals.


Can I have more than one term deposit?

Yes, you can open as many term deposit accounts as you like. Simply fill in another application.


Can I open a term deposit for business use?

This particular account is for personal use only. If you're a business customer looking to open a term deposit, please see our Business Term Deposit information.


Can I have a term deposit if I am not a member of an eligible super fund or union?

Yes. If you are not an eligible super fund or union member, you can open a Standard Term Deposit with ME Bank. Call us for more information 13 15 63.




Will I get a higher rate for my term deposit if I am a member of an eligible super fund or union?

Yes. If you are a member of an eligible super fund or union, you can apply for a Super Members Term Deposit. This account offers a higher interest rate on top of the Standard Term Deposit interest rates. View current interest rates for our Super Members Term Deposit.


How do I find out if I am eligible for the Super Members Term Deposit?

To see if you're a member of an eligible super fund or union, view our list of eligible super funds or eligible unions.


How long will it take to open my term deposit?

Your account will open within three business days from when we receive your completed application form and any supporting documentation.


How do I deposit money into my term deposit?

We can debit funds directly from your nominated bank account, or we can accept a cheque for the initial deposit (cheque deposits are not available for phone applications from existing customers).


Are there any fees on my term deposit?

Currently, you can sit back and enjoy zero bank fees on this account.


Will I be able to view my term deposit through online banking?

Yes, once you have registered for our online banking services.


What interest rate will I receive?

You will receive the interest rate applicable on the day we receive your application (with supporting documentation) required to open your account.


What interest rate will I receive if I rollover my term deposit at maturity?

You will receive the interest rate applicable on the day your existing term deposit account matures.


When will I start earning interest?

You will earn interest from the day your term deposit is opened and an initial deposit is made.


When will I receive interest?

For terms of 365 days or less, interest is calculated daily and credited at maturity. For terms of 365 days or more, interest is calculated daily and: 

  • at your request, either reinvested into your account or credited to your nominated account 365 days from the date the account is opened, and 
  • credited at maturity. 


How will interest be paid?

Once your term deposit matures, you can choose to have the interest reinvested into your new term deposit or have it paid into your nominated account.


Will I get a term deposit certificate when my application is complete?

Yes. We will send you a confirmation letter once your account has been opened, detailing your investment amount, the interest rate and the maturity date.


Will you let me know before my term deposit matures?

Yes. We will send you a maturity advice letter approximately 10 business days before your account matures. You can then decide if you would like to have it paid into your nominated account.


What happens to my term deposit at maturity?

The default option is that your term deposit will automatically be reinvested into a new term deposit (of the same term, at the interest rate applicable on the day your existing term deposit Account matures).

Alternatively, you may choose to have it paid into your nominated account. Simply complete a Change of Term Deposit Details Form.


Can I break my term deposit before it matures?

Yes. You can withdraw your term deposit before it is due to mature, but you will be subject to an early withdrawal percentage rate up to the amount of accrued interest. Note: A partial withdrawal is not possible.


Why are you offering industry super fund and union members a higher interest rate?

ME Bank is owned by leading industry super funds and was created to provide a fairer banking alternative to all Australians. Our products are straightforward and offer genuinely fairer rates and fees. Some products, including the Super Members Term Deposits offer additional benefits for being members of an eligible super fund or union.


I am already an existing customer of ME Bank, am I eligible for the higher interest rate?

The Super Members Term Deposit interest rates are available to both existing and new customers of ME Bank - as long as you're a member of an eligible super funds or union.

So if you are already a customer of ME Bank, and also a member of an eligible super fund or eligible union, then you are welcome to open a Super Members Term Deposit.

To confirm your eligibility, view the list of eligible super funds or eligible unions.


I am not a member of an eligible super fund or union, however I would like to get the higher interest rate.

Unfortunately, if you are not a member of an eligible super fund or union, you are not eligible to receive the bonus interest rate. However, you can still take advantage of the competitive interest rates ME Bank offers on our Standard Term Deposit Accounts. Contact us for more information on 13 15 63.


What happens to my Super Members Term Deposit if I am no longer a member of an eligible super fund or union?

You will still be able to enjoy the higher interest rate on your Super Members Term Deposit until your term deposit account matures. Upon renewal, you will be switched to our Standard Term Deposit. Please notify ME Bank when the status of your super fund membership changes.