| Phone banking | 13 15 63 Option 1 - Account balances, transaction enquiries, fund transfers |
| Australian phone enquiries | 13 15 63 Option 2 - Credit and Debit Card Enquiries Option 3 - Savings and Transaction Accounts, Term Deposits Option 4 - Home and Personal Loans Option 5 - Internet Banking and General Enquiries |
| Lost or stolen cards | 13 15 63 Option 2, then option 2 again |
| Overseas phone enquiries | + 61 3 9708 4001 |
| Business banking enquiries | 1300 658 108 |
| Email enquiries |
Secure email (existing customers only) *Please note, we are unable to provide information relating to existing accounts or the progress of applications through this channel. |
| Book a mobile banking manager | Booking form |
| Request a call back |
Request a call back (Personal Banking) |
| Fax | 03 9708 4799 (Personal Banking) 03 9708 4681 (Business Banking) |
| Written enquiries | PO Box 1345 Melbourne, VIC 3001 |
| Career opportunities at ME Bank | To register your interest to work with ME Bank please email your resume and cover letter outlining which roles you would be interested in. Find out more about careers at ME Bank here. |
| Media enquiries |
Matt Read |
| Send paper application forms for all products to: | Reply paid, GPO Box 1345 Melbourne, VIC 8060 |
| Provide a compliment, complaint or suggestion | Customer Relations information and contact details |
| BSB number | 944-300 |
| BSB number (Online Savings Account and First Home Saver Account) |
944-301 |
| Head Office |
Level 28, 360 Elizabeth Street |
| Sales and Service Centres |
VIC Sales and Service Centre ACTU House Shop 2, 365 Queen St. Melbourne VIC 3000 Ph. 03 9936 4800 Fax. 03 9600 2798 Operating hours: 9am - 5pm Monday to Friday
SA Sales and Service Centre Ground Floor 18-20 King William St. Adelaide SA 5000 Ph. 08 8414 4000 Fax. 08 8414 4001 Operating hours: 9am - 5pm Monday to Friday
QLD Sales and Service Centre 199 George St. Brisbane QLD 4000 Ph. 07 3223 4130 Fax. 07 3223 4160 Operating hours: 9am - 4pm Monday to Friday |
Our National Customer Contact Centre is open Monday to Friday between 8am and 8pm, and on Saturday between 9am and 5pm (AEST).
Our Business Banking Contact Centre is open Monday to Friday between 9am and 5pm (AEST).
Business Banking Phone Banking is currently available only for the Business Investment Account.
| State Office | Office Address and Phone | Trading Hours |
|---|---|---|
| Canberra, ACT | Level 2, 11 London Circuit CANBERRA, ACT 2600 Ph: 02 6272 0700 |
Monday to Friday 9am to 4:30pm |
| Hobart, TAS | Ground Floor, 119 Macquarie Street HOBART, TAS 7001 Ph: 03 6220 8900 |
Monday to Friday 9am to 4pm |
| Sydney, NSW | Level 13, 44 Market Street SYDNEY, NSW 2000 Ph: 02 8296 0300 |
Monday to Friday 9am to 4pm |
| Perth, WA | Level 11, 111 St Georges Terrace PERTH, WA 6000 Ph: 08 9420 7777 |
Monday to Friday 9am to 4:30pm |
| Darwin, NT | Level 1, 82 Smith Street DARWIN, NT 0800 |
N/A |
