Important information for customers affected by COVID-19.

Learn more.

Pause or resume your home loan repayments online.

Pause or resume your home loan repayments online.

Support for customers impacted by COVID-19 (Coronavirus).

You can now pause and resume your home loan repayments online by clicking the button below.

COVID-19 Home loan support


We’re currently experiencing high call volumes in response to COVID-19 (Coronavirus). We are here to support all of our customers, and we’re working through your calls as fast as we can.

Coronavirus update and information.

The health, safety and financial wellbeing of our customers is our number one priority. We are ready to support you – now and into the future.

Find out more

For Online Savings Account customers.

We’re giving eligible OSA customers automatic bonus savings interest.

Find out more

Pausing your home loan repayments.

For home loan customers impacted by COVID-19 and the current economic uncertainty, ME has introduced a home loan repayment pause for up to six months.

Find out more

Get in touch.