Contact ME.
Here's my number - so call ME maybe.{sub-heading}
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Get in touch.
By phone
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Online
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By Post
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By National Relay Service
If you are deaf, hard of hearing, or have a speech/communication difficulty please contact us by:
Step 1
Contact us through your preferred NRS call channel detailed on NRS call numbers and links.
Step 2
Provide the NRS with our phone number13 15 63
For more information visit:
About the National Relay Service
When English is a second language
Interpreter services
If English isn’t your first language, if you have limited English, and would prefer to speak to us in another language, call us on 13 15 63 so we can arrange an interpreter to help you. The interpreter services are free of charge.
If English isn’t your first language, if you have limited English, and would prefer to speak to us in another language, call us on 13 15 63 so we can arrange an interpreter to help you. The interpreter services are free of charge.
Received a call or email from ME?
I’ve been contacted by ME. How do I know it’s genuine?
At ME, it is important to ensure that the personal information we have on file for our customers is accurate and current.
In order to comply with legal requirements, ME is required to perform ongoing reviews of our existing customers on a periodic basis.
We are currently contacting customers whose details may need to be verified. If additional documentation is required to complete our review, you will receive communications from our team on how this can be done via our secure digital portal.
For more information visit our support page.
In order to comply with legal requirements, ME is required to perform ongoing reviews of our existing customers on a periodic basis.
We are currently contacting customers whose details may need to be verified. If additional documentation is required to complete our review, you will receive communications from our team on how this can be done via our secure digital portal.
For more information visit our support page.
Was your account closed due to inactivity?
If you recently received an email about the closure of your inactive account and:
- your account had a balance more than $0 at the time of closure, a statement is on its way to you;
- your account had a balance of $0 at the time of closure and you would like a copy of your final statement, please contact us by phone.