Cancelling a cheque.
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Need to stop a cheque? No problem – just get in touch.
Personal cheques
As long as your cheque hasn’t already been presented for payment, you can cancel it by sending us a message using internet banking or calling us on 13 15 63 – be sure to let us know the number when you do.
Bank cheques
If you’re still holding a bank cheque that you’d like to have cancelled, you can get the funds returned to your account by mailing it back to us.
If your bank cheque has been lost or stolen, get it touch to cancel it – send us a message using internet banking or call on 13 15 63. We’ll send out a Letter of Indemnity for you to fill out as part of the process of claiming your funds back.