Dangerous weather conditions are impacting parts of the Wide Bay-Burnett and Gladstone regions of Queensland. The safety of our customers is our highest priority. If you need assistance, please contact our Customer Assistance Team on 1300 500 520

Here's a few tips for picking a secure PIN:

  • Don’t use your birthdate (or your partner’s or children’s birthdates) 

  • Don’t use the year you were born

  • Don’t use anything else that someone could easily guess 

Our PIN rules

To make sure your accounts stay secure, ME has a couple of rules about what you can and can’t use for your PIN:

  • It can’t be a set of consecutive numbers (‘1-2-3-4’)

  • It can’t have one number repeated three or four times (‘1-1-1-6’, ‘2-0-0-0’)


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