Want to change back your redraw limit?

Want to change back your redraw limit?

Dedicated redraw change back hotline 1300 308 357

To request to change back your redraw, discuss the impacts of redrawing on your repayments or other options, please call ME on our dedicated hotline on 1300 308 357 Monday to Friday 8am-8pm, or Saturday 9am-5pm (AEST/AEDT)

We're sorry.

We're sorry.

In April 2020, we made a change to the redraw feature on one of our older home loan products and this has impacted some customers.

While this change was made with the best of intentions, we acknowledge that we should have communicated with our customers better and earlier.

Because of this we have compiled a list of commonly asked questions to help explain the situation more clearly and give more information to our customers who have been directly affected by the redraw changes.

A message to customers from our CEO Jamie McPhee

Your questions answered.