Updating your personal details.

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Moved house? No problem – changing your personal details is a breeze using internet banking, or the ME Go app.

You can update these details:

Email address
Home address
Mailing address
Tax file number

If you need to update your phone number, you'll need to give ME a call 13 15 63. Our team are ready to help weekdays 8am–8pm or Saturday 9am–5pm (AEST/AEDT)

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ME Go app.

Log in to the app.
Tap the ‘Profile’ icon in the bottom menu.
Select ‘My details’ from the menu.
Select the detail you’d like to update from the menu.
Enter the one time PIN we sent you.
Select ‘Done’ to save your details.

Updating your personal details via ME Go Internet Banking is not available. In the meantime, you can update your personal details if you have a ME Go App or contact ME on 13 15 63.

Phone.

You can also get your details updated over the phone. Just call us on 13 15 63, weekdays 8am–8pm or Saturday 9am–5pm (AEST/AEDT).