Cheque Changes

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You have plenty of options to make and receive payments—no cheque needed!

In Australia cheque usage is declining

The payment landscape in Australia is changing. Customers are opting out of using cheques and choosing to make payments through simpler and faster digital methods.

We are making the following changes to our cheque services:

Effective Date

Change

30 June 2026

Bank Cheques can no longer be requested. We will still honour any Bank Cheques that have already been issued.

FAQs

When are cheques being phased out?

The payments industry, banks and financial institutions are working together to ensure a smooth and orderly transition away from cheques.

The writing of personal, business, government and bank cheques is being phased out;

See Australia's Cheques Transition Plan https://treasury.gov.au/publication/p2024-555854

How can I get support during this transition?

We’re here to help you every step of the way. Review the alternative payment options available to you at ME Go below. If you have questions or require additional support, please get in touch using in-app chat in your ME Go app Profile > Help ME > Contact ME or give ME a call on 13 15 63 from Monday to Friday 8am – 8pm and Saturday 9am – 5pm (AEST/AEDT).

I have a large amount of money to send, can I do this electronically?

There are multiple ways you can send money electronically. Refer to our alternative payment options below.

Why is ME GO ceasing cheque services?

Cheques usage has seen significant decline with many opting for faster and safer digital payment solutions. We’re continuing to modernise our services and wanted to let you know about the next stage of changes to cheques.

What does the change for Cheque Deposits mean?

You may be able to deposit certain cheques via the Bank@Post™ services using your Visa debit card; however not all cheques can be deposited via Bank@Post™. Bank@Post™ will only accept cheques issued by participating financial institutions that currently offer cheque services. To find out if a cheque can be deposited via Bank@Post™ please contact the issuer of the cheque.

Please note that cheques made payable to joint names cannot be accepted at Bank@Post™.

However, BOQ issued bank cheques presented for deposit into a MEGo Bank account will continue to be accepted.

Note: From 23 September to 22 October 2026, you will not be able to deposit BOQ Bank Cheques at Bank@Post™. During this temporary period, you can deposit BOQ Bank Cheques at BOQ branches, BOQ ATMs or other financial institutions that accept them. Bank@Post™ deposits for BOQ Bank Cheques will be available again from 23 October 2026.

Alternative ways to pay

The ‘Pay Anyone’ feature allows you to send payments using a PayID or BSB and account number in your internet banking or in the ME Go app.

Pay Anyone payments

The ‘Pay Anyone’ feature allows you to send payments using a PayID or BSB and account number in your internet banking or in the ME Go app.

Debit Card Payments

Make fast and easy payments through your internet banking or ME Go app using the BPAY Biller Code and Reference found at the bottom of your bill.

BPAY payments

Make fast and easy payments through your internet banking or ME Go app using the BPAY Biller Code and Reference found at the bottom of your bill.

Direct Debit Payments

You set up a direct debit request with a business, using your BSB and account number. This enables them to automatically withdraw money from your account on a scheduled basis. Many utility suppliers like gas, water and electricity companies provide this option to pay your bills.

Please note, available payment options vary based on your product. Fees may apply to certain payments; please refer to the ME Go Deposit Products Interest rates, transaction limits, fees & charges booklet, located at