Changing or removing a payee.

You can use internet banking to delete payees or change their details.

1.    Log in to internet banking.

2.    Click ‘pay & transfer’ in the top menu, and choose ‘manage payees’.

3.    Click the  symbol next to the relevant name, then chose ‘edit’ or ‘delete’.

4.    If you’re changing the payee’s details, enter the new info and hit ‘update’. If you’re deleting the payee, just hit ‘confirm’ to finalise it.

You can delete payees in the mobile app, but you can’t edit them. There is a quick work around: just delete the old contact and re-add it with the new details.
 
1. Log in to the mobile app.
2. Touch the  symbol (top left) to get to the main menu, and choose ‘pay someone’.
3. Hit the ‘tap to select a payee’ button.
4. Swipe horizontally on the person you want to change or delete – a red X will appear next to their name. Hit the X to delete the entry.
5. If you need to re-enter the payee’s new details, hit the  symbol to add them as a new payee.