Online help & support.

System Status Updates.

To make sure that our services continue to operate effectively and efficiency, we regularly make updates to our systems. Sometimes, these updates may cause unavoidable disruptions to some of your banking services like internet banking, our mobile app, EFTPOS, and ATMs.

See updates
 

Losing a loved one

Find help and an overview of what you may expect when managing the banking affairs of your loved one, the steps we need you to take including how to notify us and how we will support you.


Find help & support 

It’s tax time!

We’ll be sending your annual interest earned directly to the Australian Taxation Office. You’ll be able to view your total interest earned in your myGov account shortly after the end of financial year.

In the meantime, here are some handy guides to help you locate your past statements, calculate your interest and access an interim statement if needed:

• Finding your statements.
• Calculating your EOFY interest.
• Getting an out of cycle statement.
• Your tax return questions answered.

Natural disaster support

If you've been affected by natural disasters like droughts, fires, floods, or earthquakes, we're here to help. Explore the support options available to assist you during challenging times.

Explore support options


 

Money management.

Want to learn more about how best to manage your finances. ME has created a free online course about managing money.

Start your financial education today.