Support and help

Pause your repayments online.

Support for customers impacted by COVID-19 (Coronavirus).

ME has introduced a support package that includes the option to pause your home loan repayments. There’s also support options for personal loan and credit card customers.
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Popular.

Report a lost card.

Find your customer ID.

Deposit a cheque.

Get your BSB number.

Update your details.

Activate a card.

Travelling overseas.

Make a loan redraw.

Hot Topics.

Home loans.

Everything you always wanted to know about home loans (but were afraid to ask).

Home loan help

Online Banking.

The lowdown on getting your banking done, online style. Turn on, plug in, bank on.

Online help

Cards.

Problems with your plastic? Find out how to play your cards right.

Cards help

Accounts.

Snappy answers to all your account-related questions.

Accounts help

Security.

Tips on keeping your banking nice and staying clear of the scammers.

Security help

Financial hardship.

When life gives you lemons, forget the lemonade – get help from your bank.

Hardship help

CONTACT US.

Looking to get in touch? We'd love to hear from you.

Get in touch

CONTINUE APPLICATION.

Got a saved application you need finish off? Tie up those loose ends.

Carry on

STAYING SAFE ONLINE.

Bank safe, protect your accounts and stay one step ahead of the fraudsters.

Stay frosty