To transfer more than $20,000 to an external bank account you'll need to:

  1. Download and fill out a Direct Credit Request form. 
  2. Email the form back to us at (electronic signatures on the form are acceptable)
  3. Before we can make the transfer we will call you and confirm the details on the form
  4. Once we’ve spoken to you we will make the transfer you requested. Requests received before 3pm Melbourne time will be processed the same day



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