Recovering your Customer ID

Forgotten your Customer ID? Don’t sweat – it’s easy to find it.

Mobile app

1. Log in to the mobile app.

2. Tap ‘More’ in the bottom menu.

3. At the top of the screen under your name, you’ll find your Customer ID listed.

Email

You can find your Customer ID in the email you were sent when you opened your account. (Just in case you need to search your inbox, the email subject line is ‘Your account has been opened’.)

Phone

Call us and we can give you your Customer ID over the phone:

• In Australia 13 15 63

• Overseas +61 3 9708 4001