Payments delay. 

Payments delay. 

25/05/24 7:00am AEST: We’re continuing to work through the technical issue with our support teams.

  • If you were expecting a payment into your ME account, this payment is now being processed.
  • If you are expecting a payment into an external account from your ME account, this will be processed Monday, 27 May. 
  • If you have made a BPAY payment from your ME account, this will be processed Monday, 27 May.

We’re sorry for any inconvenience caused. If you need urgent access to funds, please contact ME on 13 15 63 between 9am–5pm on Saturday. 

24/05/24 8:00pm AEST: Unfortunately, our teams are still working to resolve the technical issue impacting payments in and out of ME accounts. 

  • If you are expecting a payment into your ME account, we are working to process this as soon as possible. 
  • If you are expecting a payment into an external account from your ME account, we are working to process this as soon as possible. 

Again, we’re sorry if you are waiting on your funds. If you need urgent access to funds, please contact ME on 13 15 63 between 9am–5pm on Saturday. 

24/05/24 1:00pm AEST: We’re continuing to work through the technical issue with our support teams. We know you rely on us to be able to access your money when you need it, and we’re sorry to have let you down. We’re hoping to have services available soon.

24/05/24 10:00am AEST: We’re working through a technical issue causing delays to payments into and out of ME accounts. Our tech teams are working to get things back up and running as soon as possible. We’re really sorry for any inconvenience this is causing.  

While this issue is ongoing: 

  • Transfers made to external accounts from ME may be delayed 
  • Transfers made into ME accounts may be delayed 

Your account is safe and secure, and working to get your funds to you as soon as we can.

We’ll keep you updated here, so check back for more information. 

ME Go app
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The ME Go app is currently all systems operational. 


ME Bank app
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The ME Bank app is currently all systems operational. 

 
Internet banking
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ME Internet Banking is currently all systems operational. 


To make sure that our services continue to operate effectively and efficiently, we regularly make updates to our systems. Sometimes, these updates may cause unavoidable disruptions to some of your banking services like internet banking, our mobile app, EFTPOS, and ATMs.

To help keep you informed and plan for any upcoming system updates, we’ve outlined any potential disruptions to our services below. Alternatively, you can stay updated by following our Facebook page.

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