Banking System Status Update.

 

 

 Planned system maintenance this weekend.

ME is doing some maintenance to our Classic banking systems this weekend, which will involve some interruption to our regular services.

Internet banking and the mobile app will be unavailable between 11:00pm Saturday, 19 July and 4:30am Sunday, 20 July AEST. 

Services you can’t access during the maintenance window:

• Internet banking and mobile banking app will be unavailable – no transfers between accounts, balance checks, or account details.

Services you can access during the maintenance window:

• In store or online purchases with your debit and credit cards (including digital wallets). Reduced limits may apply.
• Withdraw funds from ATMs using debit cards. Reduced limits may apply. We recommend getting cash out in advance if you think you’ll need it.

We’ll keep this page updated with any additional information you need to know, so check back if you’re having any issues.
 

ME Go app		The ME Go app is all systems operational.
ME Go Internet Banking		ME Go Internet Banking is all systems operational.
ME Bank app		Planned system maintenance this weekend. Find out more
ME Bank Internet Banking		Planned system maintenance this weekend. Find out more

To make sure that our services continue to operate effectively and efficiently, we regularly make updates to our systems. Sometimes, these updates may cause unavoidable disruptions to some of your banking services like internet banking, our mobile app, EFTPOS, and ATMs.

To help keep you informed and plan for any upcoming system updates, we’ve outlined any potential disruptions to our services above. 

Stay scam aware.

Scammers may pose as representatives from reputable and trustworthy organisations, like a bank, to trick you into providing your personal or account information. 

To protect yourself from scams:

• Make sure you never provide remote access to your electronic devices, no matter how legitimate the caller may seem. 
• Never disclose private banking details like your PIN, passwords or one-time verification codes to anyone, not even someone calling from ME. 
• Don’t click any third party links received in emails or SMS, even if they claim to be in reference to your banking. 
• If something seems suspicious, make contact by phone through a verified website to find out more. 

You can find more information and support for scam safety on our Fraud and Scam Assistance page.