Banking System Status Update.

 Planned system maintenance for customers transitioning to ME Go on Friday, 22 May

Customers transitioning from ME Classic to ME Go will experience the following interruptions as we prepare to migrate them to ME Go.

Online banking services (ME Go and ME Classic) will be unavailable from 8:30pm Friday, 22 May to 12:30pm AEST Saturday, 23 May 2026.

During this time, transitioning customers won’t be able to:

• Access ME Go mobile app and internet banking
• Access ME Classic mobile app and internet banking 
• Use their Debit Mastercard 

We’ll send you an SMS once your accounts are ready to use.

We’ll keep this page updated with the latest information. If you experience any issues, please check back here for updates.

ME Go app		The ME Go app is all systems operational.
ME Go Internet Banking		ME Go Internet Banking is all systems operational.
ME Bank app		The ME Bank app is all systems operational.
ME Bank Internet Banking		ME Bank Internet Banking is all systems operational.

To make sure that our services continue to operate effectively and efficiently, we regularly make updates to our systems. Sometimes, these updates may cause unavoidable disruptions to some of your banking services like internet banking, our mobile app, EFTPOS, and ATMs.

To help keep you informed and plan for any upcoming system updates, we’ve outlined any potential disruptions to our services above. 

Stay scam aware.

Scammers may pose as representatives from reputable and trustworthy organisations, like a bank, to trick you into providing your personal or account information. 

To protect yourself from scams:

• Make sure you never provide remote access to your electronic devices, no matter how legitimate the caller may seem. 
• Never disclose private banking details like your PIN, passwords or one-time verification codes to anyone, not even someone calling from ME. 
• Don’t click any third party links received in emails or SMS, even if they claim to be in reference to your banking. 
• If something seems suspicious, make contact by phone through a verified website to find out more. 

You can find more information and support for scam safety on our Fraud and Scam Assistance page.