If you need to close an account, you can call us on 13 15 63 or send a secure email using internet banking.

Alternatively, you can write to us at:

ME Account Services 
GPO Box 1345
Melbourne VIC 3001

Before you do, remember to change over any direct debits that apply to this account and transfer the remaining balance. Also look for any pending payments that might need to clear before the account is closed.

What happens once your request is processed?

  • The card(s) become inactive, so you can’t spend any more on this account.
  • You will no longer see your deposit account on internet banking, and 
  • You will receive a final statement for that statement cycle; however you will no longer be able to access previous statements.

If you are closing the nominated account linked to another active ME account, please arrange to send us a completed direct debit authority form nominating an alternative account.

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