If you’ve misplaced your card (pro tip: check your jacket pockets) you can temporarily deactivate it until it turns up again, and you can do it yourself in seconds, using internet banking or the app – and reactivating it is just as easy.

 
(If you suspect your card may be gone for good, you should permanently cancel your card and order a replacement.)


 
  • Was this helpful?
  • Yes
  • No
Didn't find what you were after?

Call us on 13 15 63, Monday to Friday 8am-8pm or Saturday 9am-5pm (AEST).

Related FAQs

Cancelling a card.

Card lost or stolen? You can permanently cancel it immediately by logging in to internet banking, using the mobile app or giving us a call.