Temporarily stopping a card.

Temporarily stopping your card is a cinch using the app – here’s how it’s done.
 
1. Tap the  symbol to get to the menu.
2. Hit ‘cards’, choose the card you need to activate, then tap ‘manage card’.
3. Tap ‘temporarily stop card’.
4. Hit ‘stop card’ to confirm.
 

Here’s how put a temporary stop on your misplaced card:

1. 1 - Log in to internet banking
2. 2 - Click ‘cards’ in the top menu, and select ‘stop or cancel your card’.
3. 3 - Select the relevant card and choose the option to temporarily stop your card.
4. 4- Select ‘stop or cancel card’ and then ‘continue’ to confirm.

Call us and we’ll put a temporary stop on your misplaced card – you’ll just need to let us know once you’ve found it again.

• In Australia 13 15 63
• Overseas +61 3 9708 4001