Once a loan is fully paid off, it doesn’t automatically close – it just sits there until you specifically ask to shut it down.
The same goes for a portion of a split loan: once a portion is fully paid off, you’ll still need to let us know you want us to close it.

Closing your loan

To close a loan, you’ll need to download and fill in a Discharge Request form, just give us a call or send us a secure email and we'll get one out to you.

Sending in your form

Once you’ll filled in all the details, send it back by email to dischargerequests@mebank.com.au or by mail to this address:
Reply Paid
GPO Box 1345
Melbourne, VIC 3000

Settling up

Once we’ve got your form, we’ll organise to settle up any payment that’s still owing, and then close down that loan portion for good.

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