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Logging in with biometrics (such as face or touch ID).

Does your device already have fingerprint, touch or face ID set up with your ID stored? When you first register the classic ME Bank or ME Go app, you’ll automatically be asked if you want to use biometrics to log in.

You can always choose to switch biometric ID on or off inside your app, if you change your mind later.

Using biometric ID is a great way to secure your accounts, since there’s no chance of anyone seeing you putting in a PIN.

Just make sure you don’t enable biometric ID for the classic ME Bank or ME Go app if anyone else has biometric IDs stored on your device. Otherwise they’ll also be able to get access to your app – and to your ME bank accounts.


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ME Go app.

1. Log in to the app.
2. Tap the  icon in the bottom menu. 
3. Tap ‘Security’ in the menu. 
4. Toggle the ‘Biometric ID’ switch on or off. 

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ME Bank app.

1. Log in to the app.
2. Tap ‘More’ in the bottom menu. 
3. Depending on your device, you’ll see fingerprint, touch or face ID. Toggle the switch to ‘on’.

What ME app have I got? Find out here.

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Related support articles.

Tips for choosing your card PIN.

Topping up your home loan.

Changing your term deposit maturity instructions.

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