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Replacing a damaged card.

You can replace your damaged card on the spot, either in the ME Go app or in ME Go Internet Banking, and we’ll send out a replacement.
  
If you already have this card in your digital wallet, it will continue to work as usual.

ME Go app.

1. Log in to the app.
2. Tap the  icon in the bottom menu.
3. Tap 'Manage cards'.
4. Select the card you want to replace.
5. Tap 'Replace damaged card' and follow the prompts.

ME Go Internet Banking.

1. Log in to ME Go Internet Banking.
2. Select ‘Cards’ from the side navigation menu. 
3. Select the card you wish to manage on the “Cards” screen.
4. Select ‘Replace damaged card’.
5. Follow the prompts, and we’ll send out a replacement.

Note: Alternatively, you can access this function from your account screen by selecting “Manage Card”, where you can continue on to step 4.

Unfortunately, you cannot replace a damaged card on the ME Bank app or ME Bank Internet Banking. To replace a damaged card, please give ME a call on 13 15 63.

 

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