What is ID Check?

Enjoy extra protection against fraud on your online transactions with participating merchants.

If we detect any suspicious activity on your card, we’ll stop the transaction and verify your identity.

What if it’s my transaction you’ve blocked?

We’ll sort that out for you right away – please give ME a call 24/7 on 13 15 63.

What happened to SecureCodeTM?

Due to a range of factors – such as challenging enrolment and added security questions – we moved to a smoother alternative in ID Check.

There’s no need to enrol or answer security questions. If we think a transaction looks suspicious, then we’ll ask you to call ME. Simple and safe.

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Call us on 13 15 63, Monday to Friday 8am-8pm or Saturday 9am-5pm (AEST).