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Setting up and deleting recurring or scheduled payments.

Need your payments to happen automatically at regular intervals? You can set this up via the ME Go app or ME Go Internet Banking – here’s how.

ME Go app.

Setting up a recurring payment:

1. Log in to the app.
2. Tap the icon in the bottom menu. 
3. Tap on ‘Pay someone’ from the menu.
4. If the account is in your saved payee list, find in the list and tap the account. If it isn't, tap 'Pay someone new'.
5. Enter the amount you’d like to pay. 
6. Tap ‘When’ and set the payment to recurring.
7. Tap ‘Frequency’ and set how often you’d like the payment to recur. Make sure to also choose when the recurring payments start, and an end date is needed. 
8. Tap ‘Next’ to finalise the payment. 

Amend or change a recurring payment:

1. Log in to the app.
2. Tap the icon in the bottom menu. 
3. Tap on ‘Scheduled activity’ from the menu.
4. Tap on the outgoing payment you’d like to amend. 
5. Tap ‘Update’ if you’d like to change the amount, frequency or end date. Or ‘Delete’ if you’d like to remove a recurring payment. 
6. Follow the prompts to finalise the changes. 

ME Go Internet Banking.

For ‘Pay Someone’ recurring payments:

1. Log in to ME Go Internet Banking.
2. Select the link to ‘Pay & Transfer’ in the side navigation.
3. Select the ‘Pay someone’ icon.   
4. Select which account you’d like to pay from.
5. Select either a saved payee with a BSB and Account number or ‘Add new payee’ using BSB and Account number. Please note, you cannot set a recurring payment using PayID.
6. Enter the payment amount.
7. For recurring payments, select the payment frequency as ‘Recurring’. 
8. Enter in when you’d like the payment to start, end and how often the payment should be made. 
9. Select ‘Next’. 
10. If required, verify your identity using the confirmation code sent to you via SMS. Enter in the one-time-code or answer your pre-set Security questions.
11. Confirm the payment, and then select ‘Confirm and pay’ button to make the payment submission. 

For ‘Pay a bill’ recurring payments:

1. Log in to ME Go Internet Banking.
2. Select the link to ‘Pay & Transfer’ in the side navigation.
3. Please note, you cannot set a recurring payment using variable CRN or iCRN.
4. Select the ‘Pay a bill’ icon.  
5. Select which account you’d like to pay from.
6. Select either a saved biller or ‘Add new biller'.
7. Enter the payment amount.
8. Enter in when you’d like the payment to start, end and how often the payment should be made. 
9. Select ‘Next’.
10. If required, verify your identity using the confirmation code sent to you via SMS. Enter in the one-time-code or answer your pre-set Security questions.
11. Confirm the payment, and then select ‘Confirm and pay’ button to make the payment submission.

Deleting a scheduled payment

From Home/ Dashboard section:

1. Log in to ME Go Internet Banking.
2. Select the account from your Home page that you would like to delete a scheduled payment from.
3. Select the 'Scheduled ' payment from the Activities section you would like to delete.
4. Expand the payment details for the corresponding transaction from the 'Scheduled'Activities section.
5. Select ‘Delete’ at the bottom of this section.
6. Select ‘Confirm’ within the pop up modal seen on the screen.
7. A toast message will appear at the top right of the screen to confirm the scheduled payment has been deleted. 
8. You will now have deleted the selected scheduled payment pertaining to the chosen account.

From Pay & Transfer profile section:

1. Log in to ME Go Internet Banking.
2. Select the link to ‘Pay & Transfer’ in the side navigation.
3. Select ‘Scheduled activity’ from the Payment management menu.
4. Select the relevant account from the list that you would like to delete a scheduled payment from.
5. Select the 'Scheduled ' payment from the Activities section you would like to delete.
6. Expand the payment details for the corresponding transaction from the 'Scheduled' Activities section.
7. Select ‘Delete’ at the bottom of this section.
8. Select ‘Confirm’ within the pop up modal seen on the screen.
9. A toast message will appear at the top right of the screen to confirm the scheduled payment has been deleted. 
10. You will now have deleted the selected scheduled payment pertaining to the chosen account.

Editing a recurring payment:

Editing a recurring payment is not currently available on ME Go Internet Banking. To edit or remove a recurring payment, please log into your ME Go app.

 

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