Banking System Status Update.

Important information

12/12/25 12:30pm:

We sincerely apologise for the ongoing impacts to outgoing payments including BPAY and bank-to-bank transfers.

Outbound payments and BPAY transactions, dated 9 December, 10 December, and 11 December have been completed and processed.

Outbound payments and BPAY transactions from today will be processed as usual. Thank you for your patience.

11/12/25 12:30pm:

We’re continuing to experience delays with some outgoing payments, including BPAY and bank-to-bank transfers. Payments from 9 December have been processed and we’re now working on payments from 10 December. Our teams are working to resolve this as a priority.

Near real time payments (NPP/OSKO) remain available and are processed instantly, so you can continue to make payments under $5,000 or your daily limit without delay.

We apologise for the inconvenience and appreciate your patience. Your funds are safe and will be processed as soon as possible. For the latest updates, please check this page.

10/12/2025 8:30am:

We’re working through a technical issue affecting some outgoing payments, including BPAY payments on 9 December from Me Go accounts. Our teams are working to resolve this as a priority. We apologise for the inconvenience and appreciate your patience.

We can confirm your funds are safe and secure and your payment will be processed as soon as possible. 

We’ll keep this page updated with any additional information you need to know.  

ME Go app		The ME Go app is all systems operational.
ME Go Internet Banking		ME Go Internet Banking is all systems operational.
ME Bank app		The ME Bank app is all systems operational.
ME Bank Internet Banking		ME Bank Internet Banking is all systems operational.

To make sure that our services continue to operate effectively and efficiently, we regularly make updates to our systems. Sometimes, these updates may cause unavoidable disruptions to some of your banking services like internet banking, our mobile app, EFTPOS, and ATMs.

To help keep you informed and plan for any upcoming system updates, we’ve outlined any potential disruptions to our services above. 

Stay scam aware.

Scammers may pose as representatives from reputable and trustworthy organisations, like a bank, to trick you into providing your personal or account information. 

To protect yourself from scams:

• Make sure you never provide remote access to your electronic devices, no matter how legitimate the caller may seem. 
• Never disclose private banking details like your PIN, passwords or one-time verification codes to anyone, not even someone calling from ME. 
• Don’t click any third party links received in emails or SMS, even if they claim to be in reference to your banking. 
• If something seems suspicious, make contact by phone through a verified website to find out more. 

You can find more information and support for scam safety on our Fraud and Scam Assistance page.