Banking System Status Update.

Important information

04:00pm AEST:

The technical issue causing our ME Go Internet Banking and mobile app to be unavailable has now been resolved. You will now be able to log in as usual. We’re really sorry for any inconvenience this has caused.

11:30am AEST:

ME Go app and Internet Banking unavailable

The ME Go app and Internet Banking is currently unavailable due to a technical issue. Our tech teams are working hard to get things back up and running. We’re really sorry for any inconvenience this is causing.

While this issue is ongoing:

• You won’t be able to log into your ME Go app and Internet Banking
• You can continue to use your cards for payments
• Any scheduled payments and transfers will be processed as usual.

Thank you for your patience while we work to bring your app and internet banking back online. We’ll keep you updated here so check back for more information.

 

 

Planned system maintenance this weekend. Sunday, 25 October 2025

ME is doing some maintenance to our banking systems this weekend, which will involve some interruption to our regular services. 

Internet banking will be unavailable from 11:00pm Saturday, 25 October to 2:00am Sunday, 26 October AEST.

Services you can’t access during the maintenance window:

• Internet banking will be unavailable – no transfers between accounts, balance checks, or account details.

Services you can access during the maintenance window:

• ME mobile app
• In store or online purchases with your debit and credit cards (including digital wallets) 
• Withdraw funds from ATMs using debit cards
• Receive instant payment transfers into your account using PayID 

We’ll keep this page updated with any additional information you need to know, so check back if you’re having any issues. 

ME Go app		The ME Go app is all systems operational.
ME Go Internet Banking		ME Go Internet Banking is all systems operational.
ME Bank app		The ME Bank app is all systems operational.
ME Bank Internet Banking		ME Bank Internet Banking is all systems operational.

To make sure that our services continue to operate effectively and efficiently, we regularly make updates to our systems. Sometimes, these updates may cause unavoidable disruptions to some of your banking services like internet banking, our mobile app, EFTPOS, and ATMs.

To help keep you informed and plan for any upcoming system updates, we’ve outlined any potential disruptions to our services above. 

Stay scam aware.

Scammers may pose as representatives from reputable and trustworthy organisations, like a bank, to trick you into providing your personal or account information. 

To protect yourself from scams:

• Make sure you never provide remote access to your electronic devices, no matter how legitimate the caller may seem. 
• Never disclose private banking details like your PIN, passwords or one-time verification codes to anyone, not even someone calling from ME. 
• Don’t click any third party links received in emails or SMS, even if they claim to be in reference to your banking. 
• If something seems suspicious, make contact by phone through a verified website to find out more. 

You can find more information and support for scam safety on our Fraud and Scam Assistance page.