For home loan customers.

For home loan customers.

Before you start:

STEP 1 – Check out these Home Loan Pause Repayments FAQs. It’s important you understand that a Home Loan Repayment Pause means interest and charges will continue to accrue and be capitalised to your loan; at the end of the repayment pause your repayments will be adjusted and are likely to increase.

STEP 2 – Fill out and submit the form below.

After submitting – no further action is required:

STEP 3 – We’ll pause your repayments for at least three months. You’ll receive confirmation once this is done.

STEP 4 – We’ll be in touch before the end of the three months to discuss if you need to extend your Home Loan Repayment Pause for a further three months or require more support.​

 

For personal loans and credit card customers.

For personal loans and credit card customers.

STEP 1 – Fill out and submit the form below.

After submitting – we’ll be in touch:

STEP 2 – Your payments won’t be automatically paused. We’ll be in touch as soon as we can to discuss how we can help you out over the coming months. If you’re charged any late fees before we get in contact with you, we’ll waive them.

Credit card customers - do not enter your credit card number
Credit card customers - do not enter your credit card number
Credit card customers - do not enter your credit card number
Credit card customers - do not enter your credit card number
Credit card customers - do not enter your credit card number
Would you like to apply for the repayment pause? :

If you’re a home loan customer, and would like a home loan repayment pause, please note: interest and charges will continue to accrue and be capitalised to your loan; at the end of the repayment pause your repayments will be adjusted and are likely to increase

Privacy statement.

Privacy statement.

We’re collecting your personal information so we can respond to your request, and we’ll retain your details so we can keep in touch. We may call, or send you further information relating to your enquiry.

For details about how we handle your personal information, or how you can access or correct this information or raise any concerns refer to ME Privacy and Credit Reporting Policy.