Important information for customers affected by COVID-19.
Bank your way – online, on your phone or in person.
Your customer ID was sent to you by email when you joined ME. If you can’t find it, just give us a call.
Your access code was sent to your phone by text when you joined ME – but you can reset it any time.
Log in to internet banking using the ‘login’ button on the top-right of the website.
Use the app to check your balances instantly, without having to log in.
Set up the app so you can log in with just your fingerprint or face.
Misplaced your card? Put a block on it until you find it again.
Card lost or stolen? Cancel it immediately and order a replacement.
Reset the PINs for any of your ME cards online, in seconds.
Schedule and pay your bills quickly and easily with BPAY.
Get the ME banking app, and access our full range of banking services from the comfort of your phone. App Store • Google Play
ME doesn’t have branches – instead you can make withdrawals or deposits at any Australia Post outlet with Bank@Post.
There are plenty of ways to withdraw your cash from ME – including ATMs, EFTPOS and Bank@Post.
You can put cheques or cash into your ME accounts at any Bank@Post outlet.
We’re always monitoring your accounts for suspicious activity – if something seems off, we’ll blocks your account right away and get in touch.
Too many login attempts on your internet banking or mobile app account will lock it – keeping your accounts safe from fraudsters.
Using internet banking to do things like make a new payment requires a security code, which is sent to your phone by text message.