Bank online.

Looking to log in to internet banking? Here’s what you need to get started.

Customer ID.

Your customer ID was sent to you by email when you joined ME. If you can’t find it, just give us a call.

13 15 63

Access code.

Your access code was sent to your phone by text when you joined ME – but you can reset it any time.

Reset access code

Logging in.

Log in to internet banking using the ‘login’ button on the top-right of the website.


Instant banking.

Do your banking online at the touch of a button.

Balance peek icon

Balance peek.

Use the app to check your balances instantly, without having to log in.

Set up balance peek

Touch ID and Face ID icon

Touch ID & Face ID.

Set up the app so you can log in with just your fingerprint or face.

Easy access

Block a card icon

Block a card.

Misplaced your card? Put a block on it until you find it again.

Block your card

Cancel a card icon

Cancel a card.

Card lost or stolen? Cancel it immediately and order a replacement.

Cancel your card

PIN icon

Reset card PINs.

Reset the PINs for any of your ME cards online, in seconds.

Card PIN reset

Pay BPAY bills icon

BPAY bills.

Schedule and pay your bills quickly and easily with BPAY.

Manage your bills

Help & support.

Got banking trouble? Find the help you need.

Get more help.

Bank in person.

ME doesn’t have branches – instead you can make withdrawals or deposits at any Australia Post outlet with Bank@Post.

Over 3000 locations

Withdrawing cash.

There are plenty of ways to withdraw your cash from ME – including ATMs, EFTPOS and Bank@Post.

Getting cash

Making deposits.

You can put cheques or cash into your ME accounts at any Bank@Post outlet.

Depositing money


We run a tight ship at ME – here’s how we keep your accounts safe online.

On watch.

We’re always monitoring your accounts for suspicious activity – if something seems off, we’ll blocks your account right away and get in touch.

Account security

Keeping you safe.

Too many login attempts on your internet banking or mobile app account will lock it – keeping your accounts safe from fraudsters.

Online defence

Security codes.

Using internet banking to do things like make a new payment requires a security code, which is sent to your phone by text message.

Two-step verification